Mission & Vision


Vision

  • – To become the best tour operator of luxury services in Peru and Bolivia, with the only goal to provide nothing but high quality on taylor made tours.
  • – By 2020, we will be consolidated as the most important Boutique Tour Operator in Peru.


Mission

  • – To exceed the expectations of our customers demonstrating the efficiency in our services
  • – To provide the best travel experience meeting the standards required within the market


Objectives

  • -Create short, medium and long term goals for each division
  • – Overal, improvement of standards of customer service for our internal and external clients.
  • – Promote among the staff the culture of caring and savings
  • – Strengthen the human side of our collaborators
  • – Improve the levels of atention
  • – Implement measurable improvements throughout the company
  • – Create awareness and commitment on the staff
  • – Create monthly goals according to our historical records
  • – Monthly measurements of every improvement
  • – Monthly performance measurements by department
  • – Search for new Destinations
  • – Increase our sales in at least 12% every year